Last revised: Dec. 12, 2017
INFORMATION WE COLLECT
Information You Provide to Us
Information Collected Automatically
: Whenever you interact with our Services, we automatically receive and record information on our server logs from your browser or device, which may include your conversation history with any end user, IP address, geolocation data, device identification, the type of browser and/or device you’re using to access our Services, and the page or feature you requested. We may use data we collect to customize content for you that we think you might like, based on your usage patterns. We may also use it to improve the Services.
Cookies From Third Parties
HOW AND WHEN WE SHARE INFORMATION
We do not rent or sell your Personal Information in personally identifiable form to anyone. We may share Personal Information with third parties in the following ways: (1) Information that’s been de-identified. We may de-identify your Personal Information so that you are not identified as an individual, and provide that information to our partners. We may also provide aggregate usage information to our partners (or allow partners to collect that information from you), who may use such information to understand how often and in what ways people use our Services, so that they, too, can provide you with an optimal experience. However, we never disclose aggregate usage or de-identified information to a partner (or allow a partner to collect such information) in a manner that would identify you as an individual person; (2) End User Information: Headliner customers use the Services to communicate with end users, and in doing so, our customers will have access to the Personal Information end users provide to them. For example, if an end user communicates on Facebook Messenger with a Headliner customer using the Services, the Headliner customer may have access to the end user’s username, Facebook avatar, and any other information provided through the Services. In addition, the Headliner customer may use a Shopify, Salesforce or other third party product integration to receive and process data from interactions that are channeled through the Services; (3) Agents: We employ other companies and people to perform tasks on our behalf and need to share your information with them to provide products or services to you; for example, we may use a payment processing company to receive and process your credit card transactions for us. Unless we tell you differently, our agents do not have any right to use the Personal Information we share with them beyond what is necessary to assist us. Note that an “agent” may also be considered a “partner” in certain circumstances, and would be subject to the terms of the “Information that’s been de-identified” section in that regard; (4) Business Transfers: We may choose to buy or sell assets, and may share and/or transfer customer information in connection with the evaluation of and entry into such transactions. Also, if we (or our assets) are acquired, or if we go out of business, enter bankruptcy, or go through some other change of control, Personal Information could be one of the assets transferred to or acquired by a third party.
COMPLIANCE WITH LAW AND OUR TERMS
We reserve the right to access, read, preserve, and disclose any information that we believe is necessary to comply with law or court order; enforce or apply our Terms & Conditions, and other agreements; or protect the rights, property, or safety of Headliner, our employees, our users, or others.
Your account is protected by a password for your privacy and security. If you access your account via Facebook or another third party site or service, you may have additional or different sign-in protections via that third party site or service. You must prevent unauthorized access to your account and Personal Information by selecting and protecting your password and/or other sign-in mechanism appropriately and limiting access to your computer or device and browser by signing out after you have finished accessing your account. We endeavor to protect the privacy of your account and other Personal Information we hold in our records, but unfortunately, we cannot guarantee complete security. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time. Under California Civil Code Sections 1798.83-1798.84, California residents are entitled to contact us to prevent disclosure of Personal Information to third parties for such third parties’ direct marketing purposes; in order to submit such a request, please contact us at firstname.lastname@example.org
. You may stop using the Services at any time; however, your conversation logs from communications that transpired through the Services may remain in our records.
If you have any questions or concerns regarding our privacy policies, please send us a detailed message to email@example.com